Privacy policy

HAZMATEAM, Inc.

Effective Date: October 22, 2026

HAZMATEAM, Inc. ("HAZMATEAM," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, mobile application, and online training services.

This Privacy Policy explains what information we collect, how we use and protect it, how long certain records are maintained, and how you can request access to or deletion of your personal information.

1. Information We Collect

When you create an account, register for training, purchase a course, or use our website or mobile application, we may collect:

- Full name
- Email address
- Company or employer name, when applicable
- Contact and billing information, when necessary
- Course registration and enrollment information
- Training progress and completion records
- Training certificates and associated documentation
- Purchase and transaction information
- Our website and mobile application may also automatically process technical information, such as IP addresses, device information, browser information, and usage activity, through the services used to operate our training platform.

2. How We Use Your Information

HAZMATEAM collects and uses personal information for purposes related to providing and administering our training services, including:
- Creating and maintaining individual student accounts
- Registering students for training courses
- Providing access to purchased training materials
- Tracking training participation and progress
- Generating and issuing certificates of completion
- Maintaining training records for verification and certificate replacement
- Processing payments and maintaining necessary transaction records
- Responding to customer questions and support requests
- Maintaining the security and functionality of our website and mobile application
- We do not sell personal information to third parties.

3. Individual Student Accounts and Employer Requests

- Each student enrolled in HAZMATEAM's online training courses has an individual account through which they can access their training materials, monitor their progress, and obtain their certificates of completion.
- Certificates are issued to individual students upon successful completion of applicable training requirements.
- Companies and employers may contact HAZMATEAM at info@hazmateam.com to request copies of employee training certificates or information regarding employee training progress.
- Before providing this information, HAZMATEAM may verify that the requesting company or individual is authorized to receive the requested training records.
- Information disclosed to employers is limited to what is reasonably necessary for training administration, verification, documentation, and applicable compliance purposes.

4. Training Certificates and Record Retention

HAZMATEAM maintains copies of completed training certificates as part of its training recordkeeping practices.

These records may include:
- Student name
- Course title
- Training completion date
- Certificate information
- Other details necessary to verify completed training
- Training certificates may be retained for an extended period to allow students and authorized employers to request replacement certificates, verify completed training, and maintain necessary training documentation.
- Other personal information is retained only as long as reasonably necessary to provide our services, maintain accounts, fulfill legitimate business purposes, or comply with applicable legal requirements.
- Third-party service providers may maintain certain account, technical, or transaction records in accordance with their own retention policies and applicable laws.

5. Payment Processing

HAZMATEAM uses Stripe, a third-party payment processing provider, to process online payments securely.
Payment card information is processed through Stripe's services. HAZMATEAM does not independently store complete credit or debit card numbers.
Limited transaction information may be accessible to HAZMATEAM for payment verification, customer service, accounting, and recordkeeping purposes.
For more information, please review Stripe's Privacy Policy.

6. Third-Party Service Providers

HAZMATEAM uses LearnWorlds to host and operate its online training platform.
LearnWorlds may process information necessary to manage student accounts, deliver training materials, track course progress, issue certificates, and support website and mobile application functionality.
We also use Stripe for payment processing.
These providers process information as necessary to deliver their services and maintain their own privacy and security practices.
For additional information, please review LearnWorlds' Privacy Policy.

7. Website and Mobile Application Data

Our website and mobile application may use cookies, authentication technologies, and similar technical tools to:
- Allow students to log into their accounts securely
- Maintain access to purchased training courses
- Remember account preferences
- Track course progress and completion
- Support website and application functionality
- Maintain platform security
- Certain technical information may be processed automatically by LearnWorlds or other service providers necessary for platform operation.
- Users may manage certain cookie preferences through their browser or available website settings.

8. Information Sharing

HAZMATEAM does not sell or rent customer personal information.
We may share limited information with:
- LearnWorlds: To provide and manage our online training services.
- Stripe: To process payments securely.
- Authorized employers or company representatives: To provide employee training progress information or copies of training certificates when appropriately requested and authorized.
- Authorized service providers: To support the operation, security, and administration of our website and mobile application.
- Government agencies or other parties: When disclosure is required by applicable law.
- We limit disclosures to information reasonably necessary for the applicable purpose.

9. Data Security

HAZMATEAM takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.
We use established third-party platforms, including LearnWorlds and Stripe, to support account management, training delivery, and secure payment processing.
Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Account Deletion and Privacy Requests

Students who wish to delete their HAZMATEAM training account or request the deletion of associated personal information may contact us directly.


Please include your name and the email address associated with your training account so we can locate and verify your information.

Users may request:
- Access to personal information maintained about them
- Corrections to inaccurate personal information
- Deletion of their training account
- Deletion of eligible personal information
- Information regarding our data retention practices
- We will review and process requests in accordance with applicable laws and legitimate recordkeeping requirements.
- Certain records, including completed training certificates and legally required financial or business documentation, may need to be retained after account deletion.
- Where information must be retained, we will limit its continued use to appropriate recordkeeping, verification, and legal purposes.

11. Children's Privacy

HAZMATEAM provides professional hazardous materials, workplace safety, and regulatory compliance training.
Our website and mobile application are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.

12. Changes to This Privacy Policy

HAZMATEAM may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
Any updates will be posted on this page with a revised effective date.

13. Contact Information

For questions about this Privacy Policy, requests for personal information, account deletion, or other privacy-related concerns, please contact:

HAZMATEAM, Inc.
Hudson, New Hampshire, USA
Email: info@hazmateam.com